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Education Centre

Welcome to our Education Centre. To find your topics of interest, use the search box to search by keyword or choose a category to view listed articles.

Newest Articles Date Posted

Going Backwards?

Objective: To reinforce that moving money out of a low interest bearing account into a higher yielding investment is a good opportunity if done correctly.

Materials: Flip Chart and Markers

Time Needed: 22 Minutes

29/08/2012

Helping Language vs. Sales Language

Small differences in the words we choose have a big impact on how we sound and therefore the client's perception of us. Here we will look at "Helping Language" vs. "Selling Language".

29/08/2012

How Not To Be Perceived As A Pushy Sales Person

How do we come across to our customers? No one wants to come across as pushy or an aggressive sales person. We will look at the ways we can reduce sales resistance.

Materials:  Flip Chart, Markers, Tape
Time Needed: 20 – 25 minutes
SME 0800 -01

29/08/2012

Goals

in this meeting you are going to assist your team in being able to have specific plans and activities to hitting goals and targets for the branch.

29/08/2012

Goal Setting for Result & Activity – Part 1

This 2 part meeting is designed to help managers work through a process of breaking down result based goals into manageable activities as well as to isolate the activities staff can engage in that will most likely meet with success.

29/08/2012