Case Study

Newest Articles	Date Posted
Case Study: Tellers and RSP's Reinforce to the team:	01/08/2012
Case Study: Shopping Electronics Reinforce to the team the importance of asking their clients some questions before they begin telling them about a product.	01/08/2012
Case Study: Sales = Service Reinforce to the team that when they are being proactive and practicing good sales skills they are ultimately providing exceptional service to their clients.	01/08/2012
Case Study: Dead Air Reinforce to the team that the starting point in all cross selling opportunities begins with getting clients talking and that they should recognize opportunities to do so.	01/08/2012
Case Study: Account Opening Reinforce to the team the importance of the account opening process and the necessity to look past initial comments made by the client that makes it sound like they are not really there to buy.	01/08/2012

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