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Education Centre

Welcome to our Education Centre. To find your topics of interest, use the search box to search by keyword or choose a category to view listed articles.

Newest Articles Date Posted

You Get What You Ask For

Objective of the Meeting: Reinforce the value of assumptive language in the sales process.

04/12/2024

4 things you better be doing to build a successful sales team

Success leaves clues

09/09/2024

Conversational Selling – Starting the Conversation Part 2

Focusing on the importance of a good interview and starting the conversation. Working on scripts in groups based on the three step process for interviewing and how to lead the member into a conversation.

Materials: Flip Chart

Time Needed:20 - 30 Minutes

31/08/2024

Conversational Selling – Starting the Conversation Part 1

Techniques for your tellers and sales team to work on ways to sell without seeming pushy to their clients. Learn how to lead the client to a buying decision, ask the right questions and have the client make up their own mind.

31/08/2024

Customer Turnover

Have the tellers and sales team learn when, why and how to do a customer turn over. Often a customer is allowed to walk out of a negotiation with a sales person never having had the opportunity to speak with the manager and lose control of the sale.

31/08/2024