Finding New Business

Newest Articles	Date Posted
Effective Internal Referrals Group discussion on internal referrals. How we can make them more effective by identifying client needs and present the referral as the best way to address the clients needs. Materials: Flip Chart Paper, Markers. Time Needed: 20 - 25 Minutes SME 0603-01	31/08/2012
We Appreciate Your Business – Can We Have More? "Getting great service and feeling that a company sincerely appreciates having you as a customer is far too rare!!" In todays meeting we will look at how to follow up with sincere appreciation to our customers and gain more of their business by doing so.	31/08/2012
The Internal Referral Taking a look at scenarios for professional internal referral or hand off of a customer from one service provider in your company to another. Materials: Flip Chart, Markers Time Needed: 20 Minutes SME 0504-02	31/08/2012
Proactive Introductions Help your team come up with good introductions to help them get more business in networking situations. Materials: Flip Chart, Markers Time Needed: 23 Minutes SME 0809-02 Introduction – (3 Minutes)	31/08/2012
Outgoing Sales Calls (Part 2) – Scripting Your Introduction The purpose of this meeting is to make sure that your team knows how to prepare a script for the introduction of their outgoing sales calls.	31/08/2012

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