General
| Newest Articles | Date Posted |
|---|---|
You Get What You Ask ForObjective of the Meeting: Reinforce the value of assumptive language in the sales process. |
04/12/2024 |
Customer TurnoverHave the tellers and sales team learn when, why and how to do a customer turn over. Often a customer is allowed to walk out of a negotiation with a sales person never having had the opportunity to speak with the manager and lose control of the sale. |
31/08/2024 |
Managing Call ReluctanceMost people have experience anxiety before pincking up the phone to make a sales call. In this meeting we are going to explore ways to help us with getting over or fear of call reluctance. |
31/08/2024 |
How Often is Always?Sometimes we get into a pattern of communication that leaves a lot to interpretation. In a group exercise we evaluate a list of words that can be the cause of misinterpretation. |
22/05/2024 |
Dress For SuccessA look at how opinions are formed based on how people are dressed. Through group discussion look at what impressions we give our customers, and what needs to be changed. |
31/08/2012 |