General

Newest Articles	Date Posted
Outgoing Sales Calls (Part 1) - Setting Your Calls Up For Success The purpose of this meeting is to make sure that your team knows the steps they need to take to ensure any outgoing call they make is as successful as possible.	31/08/2012
New Year’s Resolutions Take a look at your team accomplishments over the past year in the sales process or customer service and share your resolutions for the upcoming year. Materials: Scratch tickets or small prizes. Time Needed: 20 - 25 Minutes SME 0103-02	31/08/2012
Motivation Using Motivation Self-Assessment excercise we will take look at what motivates us as individuals, how can we help and motivate one another and ourselves.	31/08/2012
Is there anything else I can help you with? Objective of the Meeting: Facilitate a discussion that has the team come up with an alternative to the question “Is there anything else I can help you with?” Materials: Flip Chart Paper, Markers. Time Needed: 10 - 20 Minutes Introduction – ( 2 minutes )	29/08/2012
Industry Jargon Help your team replace industry specific jargon that could confuse clients with descriptive language that makes it easier for the client to understand a product's benefit. Materials: Flip Chart, Markers; Time Needed: 22 Minutes	29/08/2012

We're Social