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Education Centre

Welcome to our Education Centre. To find your topics of interest, use the search box to search by keyword or choose a category to view listed articles.

Newest Articles Date Posted

A Plan for Every Phone Call

Help the team design a plan for a good outgoing customer service call to ensure they are focusing on our customer and their needs.

01/08/2012

Don’t try so hard – make more sales

Here's one thing you can do that will guarantee poor sales performance: try really hard to get the sale. Yes, you heard me right. Try really hard to get the sale and you will decrease your chances of getting the sale.

Let me explain:

12/07/2012