Education Centre
Welcome to our Education Centre. To find your topics of interest, use the search box to search by keyword or choose a category to view listed articles.
Newest Articles | Date Posted |
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Case Study: Tellers and RSP'sReinforce to the team: |
01/08/2012 |
Case Study: Shopping ElectronicsReinforce to the team the importance of asking their clients some questions before they begin telling them about a product. |
01/08/2012 |
Case Study: Sales = ServiceReinforce to the team that when they are being proactive and practicing good sales skills they are ultimately providing exceptional service to their clients. |
01/08/2012 |
Case Study: Dead AirReinforce to the team that the starting point in all cross selling opportunities begins with getting clients talking and that they should recognize opportunities to do so. |
01/08/2012 |
Case Study: Account OpeningReinforce to the team the importance of the account opening process and the necessity to look past initial comments made by the client that makes it sound like they are not really there to buy. |
01/08/2012 |