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Education Centre

Welcome to our Education Centre. To find your topics of interest, use the search box to search by keyword or choose a category to view listed articles.

Newest Articles Date Posted

Formula for Handling Objections

Help your team with a formula they can all use to when they are handling objections.
Materials:  Flip Chart & Markers – List of Objections from Last Meeting
Time Needed: 26 minutes
SME 0899 -01

Introduction Heading - (4 Minutes)

29/08/2012

Formula for Handling Objections - Breakout

Materials:  Flip Chart & Markers – List of Objections from Last Meeting
Flip Chart from Last Meeting with Formula for Handling Objections Small Rewards
Time Needed: 30 minutes
SME 0899-02

Introduction Heading - (6 Minutes)

29/08/2012

Your Body Talks

Help the team understand the communication of body language.

Topic:  Your Body Talks
Materials:  Small Rewards; a Basket for a Draw
Time Needed: 25 minutes
SME 0901-01

Introduction - (2 Minutes)

29/08/2012

You Want to Think About It?

Make sure your team has a reasonable response to a very common objection. 

Materials:  Flip chart & paper; Coaching Notes (attached at bottom of this page)
Time Needed: 20 - 25 min

Introduction - (4 Minute)

29/08/2012

You Want to Shop Around?

Learn why people shop around, what are the reasons and uncover what they are looking for, so we are able to clarify that the product they have presented is the best for the customer and to overcome this objection.

29/08/2012