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Education Centre

Welcome to our Education Centre. To find your topics of interest, use the search box to search by keyword or choose a category to view listed articles.

Newest Articles Date Posted

Top 8 sales strategies for greeters

A highly skilled and personable person in the greeter or reception role is invaluable to the sales process.

09/08/2012

Three Ways to Sell – Part B

Show how to get the client’s involvement in the sales process and keep them engaged.

Materials: Flip Chart, Markers
Time Needed: 22 Minutes

Introduction – (3 minutes)

09/08/2012

Three Ways to Sell – Part A

Show staff that there are three different ways to approach the selling of a product and that they all have different affects on clients.

09/08/2012

Thinking Outside of the Box

Objective: Remind the team that they need to be constantly improving their skills and getting creative at new ways to serve their clients.

Topic:   Thinking Outside of the Box

09/08/2012

The secret of consultative cross-selling or up-selling

There are many components that go into a successful sale and while I am hesitant to narrow it down to just one thing I will share with you a simple concept that you could consider a "secret" to cross selling success. Of course, it's really not a secret – few selling techniques are.

09/08/2012