General

Newest Articles	Date Posted
Buying Cycle Overview- Part 2 Continuation of review of the Buying Cycle. Looking at the importance of each step and the potential consequences if these steps are not done or not done well. Materials: Flip Chart or White Board, Drawing of the Buying Cycle Time Needed: 29 Minutes SME 0507-02	01/08/2012
Buying Cycle Overview- Part 1 Review the Buying Cycle and provide a clear picture of how all the various steps interrelate.	01/08/2012
Building Trust and Rapport How to create greater trust and rapport with the client, by looking at the definitions and seeing how building this loyalty will help to differentiate them from the competition.	01/08/2012
Benefits of Being a Good Listener Illustrate the benefits of being a good listener. Materials: Paper, pens, flip chart, small rewards, timing device, Coaching Notes Time Needed: 20 Minutes	01/08/2012
Being Professional Create discussion around what being professional means and arrive at a group conclusion as to what being professional means in your branch. Materials: Flip Chart; Markers Time Needed: 22 Minutes SME 0808-01 Introduction – (2 minutes)	01/08/2012

We're Social