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Education Centre

Welcome to our Education Centre. To find your topics of interest, use the search box to search by keyword or choose a category to view listed articles.

Newest Articles Date Posted

Coaching the Buying Cycle - Presentation & Building Added Value

Presentation
Clearly explain how the product you have selected (based on a comprehensive interview) will benefit the client specifically.

Look Out For:

    Presentations that only mention features of products.

Coach:

07/08/2012

Coaching the Buying Cycle - Introduction & Interview

Introduction
To set the sale up for the best possible results we need a strong greeting that sets the tone for the rest of the interaction.

    The goals of the first 30 seconds we meet a client should be to:

07/08/2012

Coaching the Buying Cycle - Delivery, Follow Up & Finding New Business

Product Delivery
We want the relationship with the client to continue so we need to leave them with a solid lasting impression if we want to make our follow up that much more effective.

07/08/2012

Coaching the Buying Cycle - Attitude & the Untraining Cycle

Attitude Toward Sales
Practicing good selling skills is providing exceptional service

07/08/2012

Coaching notes for helping staff resolve client objections

Here are some coaching thought starters for managers to help staff resolve objections: 

What are the basic philosophies/ behaviors we want to reinforce for when our people get objections?
Be curious. When objections come up…

07/08/2012