Education Centre

Newest Articles	Date Posted
We Can't Beat 0% – Can We? Give your team some fantastic ideas on how to effectively compete against low priced, or 0% lending options available at car dealerships Materials: Flipchart, Markers, Small prizes; Time Needed: 20 - 25 Minutes Preparation	31/08/2012
We Call Them? – They Call Us? Today's topic is important because what we are finding out in the branches is that after a sales person attempts to make a sale/referral, if it is unsuccessful, they have a tendency to let the person leave without any plan for follow up.	31/08/2012
We Appreciate Your Business – Can We Have More? "Getting great service and feeling that a company sincerely appreciates having you as a customer is far too rare!!" In todays meeting we will look at how to follow up with sincere appreciation to our customers and gain more of their business by doing so.	31/08/2012
Vocabulary How can we make a product or service sound more inviting by using positive words?	31/08/2012
Verbal Commitment on Negotiated Rates Have the team engaging in activities that will help them avoid getting rate objections. Get verbal commitment to buy from clients before they go and give out a special negotiated rate and give them a strategy to follow if the client does not want to give that verbal commitment.	31/08/2012

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