Follow-up and Referrals
Newest Articles | Date Posted |
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The Internal ReferralTaking a look at scenarios for professional internal referral or hand off of a customer from one service provider in your company to another. Materials: Flip Chart, Markers |
31/08/2012 |
Outgoing Calls – Inactive CustomersThe purpose of this meeting is to design a script for our team and help them prepare to target our "inactive customers". Materials: Flip Chart, Markers Introduction - (3 Minutes) |
31/08/2012 |
Next StepsIn this meeting we are going to go over ideas on how we can make follow up easier for us as well as more effective. Materials: Flipchart, Markers Introduction – (1 minute) |
31/08/2012 |
Get More Word of Mouth AdvertisingThrough discussion and review in the meeting we will look at how and why we ask for referrals. |
29/08/2012 |
Asking for ReferralsLook at the ways of getting referals, the effectiveness and degrees of dificulty. Looking at their comfort level and getting them to go to the next level of 'difficulty' to increase referrals. |
01/08/2012 |