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Interview

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Lifestyle Questions

A look at the difference of asking product question or a lifestyle question and why it is that lifestyle question will be the ones to help us most in solving the problem and the best suited product for them.
Materials:  Paper, Pens, Flipchart, Markers
Time Needed: 21 Minutes

29/08/2012

Layering

For this meeting you are going to reinforce the importance of asking additional questions to better understand what the clients are really saying.

Materials:  Flip Chart, Markers

Time Needed: 21 Minutes

SME 0307-02

Introduction – (3 minutes)

29/08/2012

Interviews – Going for more!

A more indepth look at our Interview process and how we can even work harder to uncover those "hidden needs". Focus on our good listenting habits to really uncover ALL their needs.

29/08/2012

Implication Questions

Objective of the Meeting: Design questions that help to quantify the cost of a client continuing on in their current situation with the goal to be to increase the likelihood they will take action.

29/08/2012

How Not To Be Perceived As A Pushy Sales Person

How do we come across to our customers? No one wants to come across as pushy or an aggressive sales person. We will look at the ways we can reduce sales resistance.

Materials:  Flip Chart, Markers, Tape
Time Needed: 20 – 25 minutes
SME 0800 -01

29/08/2012