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Education Centre

Welcome to our Education Centre. To find your topics of interest, use the search box to search by keyword or choose a category to view listed articles.

Newest Articles Date Posted

Product Knowledge Pass the Buck

Using this fun game we will help build the team's product knowledge.

Topic:  Product Knowledge Pass the Buck
Material  Roll of Loonies
Time Needed: 20 - 30 Minutes
SME 1202-02

Introduction – ( 3 minutes )

31/08/2012

Product / Benefit Charades

In order to pick the appropriate product and provide a professional presentation we always need to have in mind and communicate the product benefits, in this meeting you'll play a fun game to review and remember to focus on the customer benefits when they describe the product or service.

31/08/2012

Problem Questions

To help the team identify when and why to use problem questions.
Materials: Handouts, Flip Chart, Markers
Time Needed: 25 Minutes
SME 0308-02

Introduction – (3 Minutes)

31/08/2012

Problem & Probing Questions

Help your team with being able ask questions to start conversations with members. Using problem and probing quesitons can help us to effectively justifiably present a product or solution.

31/08/2012

Proactive Introductions

Help your team come up with good introductions to help them get more business in networking situations.
Materials:        Flip Chart, Markers
Time Needed:    23 Minutes
SME 0809-02

Introduction – (3 Minutes)

31/08/2012