Course Description
Selling Skills for Service People – Tellers (online)
This course reveals practical approaches that will help any credit union or bank teller confidently engage customers, uncover unmet needs, and generate referrals. Avoid ordertaking and product dump! Build long-term client loyalty in the financial industry.Program Overview – Choose One or both Modules
Expanded Learning Elements
Welcome
- Six FREE Previews from the 44 Lesson Program
- FREE PREVIEW
- Welcome to Selling Skills for Service People
- How to use this course
Sales is Service
- Rule #1: Problem before Product
The Buying Process
- Knowledge Check
The Quick Interview Sequence
- Quick Interview Example
The Quick Interview Sequence
- Personal Development