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Resolving Objections

Newest Articles Date Posted

You Want to Shop Around?

Learn why people shop around, what are the reasons and uncover what they are looking for, so we are able to clarify that the product they have presented is the best for the customer and to overcome this objection.

29/08/2012

The Flinch

Assist people in having an intelligent response to a common negotiating tactic used by clients.

Materials:                 Flip Chart, Markers
Time Needed:          20 Minutes

Introduction – (1 minute)

08/08/2012

RSP Objection - No Money

Review how to best respond to clients that say they are not investing in RSP’s this year because they do not have the money.

Materials:        Flip chart, markers, paper and pens
Time Needed:    24 Minutes
SME 0210-01

Introduction – (3 minutes)  

08/08/2012

Resolving Insurance Objections

Objective: Help the lending team understand that they will meet with more success when trying to resolve insurance objections by getting the client to explain why they do not need insurance than they will by trying to talk them into buying it.

08/08/2012

Objections – What’s the Dollar Amount

Give the team one simple tool that will help them overcome rate objections.

Materials: Flip chart & markers. Small prizes or scratch tickets.
Time Needed: 20 - 30 Minutes

Introduction – (2 minutes)

08/08/2012