Resolving Objections

Newest Articles	Date Posted
Introduction to Objections An Introductory look at objections, what is our goal in handling an objection and how to know when we have overcome one. Materials: Flip Chart & Markers Time Needed: 25 minutes SME 0799-01 Introduction - (5 Minutes)	29/08/2012
Holiday Objections A look at some typical objections we get during the holiday season when trying to focus on RSP sales with our customers. Give your team an effective process for resolving these objections. Materials: Flipchart, Markers Time Needed: 24 Minutes SME 1204-01	29/08/2012
Formula for Handling Objections Help your team with a formula they can all use to when they are handling objections. Materials: Flip Chart & Markers – List of Objections from Last Meeting Time Needed: 26 minutes SME 0899 -01 Introduction Heading - (4 Minutes)	29/08/2012
Formula for Handling Objections - Breakout Materials: Flip Chart & Markers – List of Objections from Last Meeting Flip Chart from Last Meeting with Formula for Handling Objections Small Rewards Time Needed: 30 minutes SME 0899-02 Introduction Heading - (6 Minutes)	29/08/2012
You Want to Think About It? Make sure your team has a reasonable response to a very common objection. Materials: Flip chart & paper; Coaching Notes (attached at bottom of this page) Time Needed: 20 - 25 min Introduction - (4 Minute)	29/08/2012

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