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Resolving Objections

Newest Articles Date Posted

Not Another Rate Inquiry!

Help your team brush up our skills on transitioning from a rate inquiry to an interview.

31/08/2012

Introduction to Objections

An Introductory look at objections, what is our goal in handling an objection and how to know when we have overcome one.
Materials:  Flip Chart & Markers
Time Needed: 25 minutes
SME 0799-01

Introduction - (5 Minutes)

29/08/2012

Formula for Handling Objections

Help your team with a formula they can all use to when they are handling objections.
Materials:  Flip Chart & Markers – List of Objections from Last Meeting
Time Needed: 26 minutes
SME 0899 -01

Introduction Heading - (4 Minutes)

29/08/2012

Formula for Handling Objections - Breakout

Materials:  Flip Chart & Markers – List of Objections from Last Meeting
Flip Chart from Last Meeting with Formula for Handling Objections Small Rewards
Time Needed: 30 minutes
SME 0899-02

Introduction Heading - (6 Minutes)

29/08/2012

You Want to Think About It?

Make sure your team has a reasonable response to a very common objection. 

Materials:  Flip chart & paper; Coaching Notes (attached at bottom of this page)
Time Needed: 20 - 25 min

Introduction - (4 Minute)

29/08/2012