Sales & the ghost of Christmas past?
Submitted by kneufeld on Mon, 12/15/2014 - 15:52Is your sales process haunted by the ghost of Christmas past?
A recurring theme we have seen all year long is that more and more clients are spending less time in the branch and conducting more of their business online or over the phone. What all of this means of course is we are having less opportunity to discuss financial matters with them in any real and meaningful way.