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Telephone Scripts

Newest Articles Date Posted

Dealing with Call Reluctance and Scripts

Some Hints on How to Help Someone Overcome Call Reluctance:

07/08/2012

New Account Manager Introduction Call

The main idea behind making a new account manager call is to introduce oneself to the client. That objective makes total sense if your account managers are in the practice of regularly (2 x per year min.) calling their clients in a follow up capacity.

12/07/2012

The secret of consultative cross-selling or up-selling

The secret of consultative cross-selling or up-selling

12/07/2012