Introduction
Newest Articles | Date Posted |
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What's in a Name?Have fun while learning some name recall skills. |
09/08/2012 |
Communication with ReceptionTo be able to communicate what is expected of the receptionist so they can create a superb first impression. Materials: Flip Chart, Markers Time Needed: 20 Minutes SME 0206-02 Introduction – (2 minutes) |
01/08/2012 |
Case Study: Account OpeningReinforce to the team the importance of the account opening process and the necessity to look past initial comments made by the client that makes it sound like they are not really there to buy. |
01/08/2012 |
Appointments from the Product & Rate InquiryLearn how to turn product and rate inquiries into appointments through asking the proper interview questions. |
01/08/2012 |