General
Newest Articles | Date Posted |
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New Year’s ResolutionsTake a look at your team accomplishments over the past year in the sales process or customer service and share your resolutions for the upcoming year. |
31/08/2012 |
MotivationUsing Motivation Self-Assessment excercise we will take look at what motivates us as individuals, how can we help and motivate one another and ourselves. |
31/08/2012 |
Managing Call ReluctanceMost people have experience anxiety before pincking up the phone to make a sales call. In this meeting we are going to explore ways to help us with getting over or fear of call reluctance. |
31/08/2012 |
Is there anything else I can help you with?Objective of the Meeting: Facilitate a discussion that has the team come up with an alternative to the question “Is there anything else I can help you with?” Materials: Flip Chart Paper, Markers. Introduction – ( 2 minutes ) |
29/08/2012 |
Industry JargonHelp your team replace industry specific jargon that could confuse clients with descriptive language that makes it easier for the client to understand a product's benefit. Materials: Flip Chart, Markers; Time Needed: 22 Minutes |
29/08/2012 |