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Sales & Service ABC's.

A fun game to have a review about Sales & Service to put it on top of mind.

Materials:                 Bean Bag or Nerf Ball (something light to toss around)
Time Needed:          20 Minutes
SME 0603-02

Introduction (2 Minutes)

31/08/2012

Preventive Customering

How can we ensure our customers stay with us? In this meeting you will explore ways to stay in closer contact with your customers - Preventive Customering.
Materials:  Flip Chart, Markers
Time Needed: 20 - 30 Minutes
SME 0601-01

31/08/2012

Preconditioning

Provide the team with a strategy to set the stage with the client for a professional sales interview as well as how to make it easier to ask difficult questions.

Materials: Flip Chart, Markers

Time Needed: 23 Minutes

SME 0107-02

 

31/08/2012

Outgoing Sales Calls (Part 2) – Scripting Your Introduction

The purpose of this meeting is to make sure that your team knows how to prepare a script for the introduction of their outgoing sales calls.

31/08/2012

Outgoing Sales Calls (Part 1) - Setting Your Calls Up For Success

The purpose of this meeting is to make sure that your team knows the steps they need to take to ensure any outgoing call they make is as successful as possible.

31/08/2012